Warranty & Product Registration
Read this information before using all Odyssey products.
Failing to comply with the following information can result in serious injury or death.
If you have something to warranty, please email warranty@odysseybmx.com.
- This product must be installed by a professional bicycle mechanic.
- A qualified bicycle retailer should inspect your bicycle at regular intervals.
- Bicycle riding is a sport with a significant risk of personal injury. Children under the age of 18 should only ride a bicycle when supervised by a responsible adult. A qualified bicycle retailer should inspect your bicycle after an accident of any kind has occurred. Do not resume use of the bicycle until it has been checked thoroughly by a professional bicycle mechanic.
- Always check your bicycle before and after you ride it for any signs of stress, cracking, bending or possible breakage. Discontinue your use of the bicycle immediately if any unusual signs of fatigue or wear are present. A professional bicycle mechanic should always repair or replace the damaged parts (as needed) before your use of the bicycle continues.
- Bicycle braking systems and cables require regular maintenance and should only be serviced and installed by a professional bicycle mechanic.
- Odyssey Gyro detanglers and Gyro cables require regular maintenance and should only be serviced and installed by a professional bicycle mechanic.
- Odyssey pedals and wheelsets are designed for use during visible daylight hours only. Avoid use of these products in low-light conditions. Do not use at night.
- Odyssey assumes no responsibility for any personal injury that may be caused by using this product, whether caused by accident, negligence, misuse or otherwise.
- Odyssey makes no claim that the use of this product will reduce the possible risk of personal injury to the user.
- Always ride your bicycle within your own limits and capabilities at all times.
- Never ride your bicycle without a helmet and the appropriate safety gear.
Fields marked in red are required.
Warranty requests are handled on a case-by-case basis and registering 41-Thermal products guarantees your lifetime warranty. You can do that by either returning the card that came with your product or filling out the form to the right. Details about your lifetime warranty can be found below.
- Odyssey guarantees this product to be free from defects in materials and workmanship. This guarantee is for the original purchaser only.
- Odyssey will replace this product at no additional cost if it bends, cracks or breaks under normal riding conditions. Normal riding conditions are defined as "Using the bicycle in a controlled fashion that is within your own capabilities." This warranty does not include damage to the product that is caused by external forces such as cars, tornadoes, sledgehammers, etc.
- Odyssey reserves the right to refuse replacement or offer replacement at the reduced cost for products believed to be damaged outside the realm of the "normal riding conditions" described above. Odyssey also reserves the right to exchange a damaged product with an alternate model that is believed to be a more suitable replacement. The finish of this product is not covered by this warranty.
- Modifying this product in a questionable manner (excluding cutting a fork steerer tube or handlebar grip area to size) will void the warranty. Modifications must be approved by Odyssey and performed by a professional bicycle mechanic.
- For questions about this warranty call Odyssey at 562-623-9995 from 9am to 5pm (pacific standard time), Monday through Friday.
- NOTE: Products must be registered for warranty replacements.
- USA: Return freight prepaid to: Odyssey BMX 16325 Arthur Street, Cerritos, CA 90703. Please include your full name, shipping (street) address and phone number with the return. Allow 2-3 weeks for replacement delivery.
- INTERNATIONAL: Contact your Odyssey retailer for replacement instructions
» Aaron’s Sunday/Etnies Bike
Ride UK is holding a contest to give away one of the 20 Sunday x Etnies x Odyssey bikes. To win, all you have to head over to their site and answer the question. It’s pretty easy and this bike check might even help you out a little…
Click around the flipbook above for the full parts list. Available now in Mint Green are Vandero 2 hubs, Hazard Lite rims, Evo II brakes, Monolever and the Aaron Ross Veteran Saddle in Herringbone!
If you haven’t seen the Triple Shot video series yet, clicking here would be a good start.
